Refund policy

Return & Refund Policy

Last updated: 12/20/25

Thank you for shopping with us. Please review our Return & Refund Policy carefully before making a purchase.

Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging, including all accessories, manuals, and protective materials

  • The return request must be submitted within 7 days of delivery

Items that show signs of wear, use, alteration, or damage caused by the customer are not eligible for return.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items marked as final sale

  • Items damaged due to misuse, improper handling, or normal wear and tear

  • Gift cards (if applicable)

How to Initiate a Return

To request a return, please contact us at: essentialpurchasesforyou@gmail.com with the following information:

  • Order number

  • Reason for return

  • Photos of the item (if applicable)

Once your return is approved, you will receive instructions on how and where to send the item.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

Shipping fees are non-refundable.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:

  • Your order number

  • Clear photos of the item and packaging

Once verified, we will arrange a replacement or refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Late or Missing Refunds

If you haven’t received a refund after the stated timeframe:

  1. Check with your bank or credit card provider

  2. Contact us at: essentialpurchasesforyou@gmail.com if the issue persists

Exchanges

We do not offer direct exchanges at this time.
If you would like a different item, please return your original purchase (if eligible) and place a new order.

Cancellations

Orders may be canceled only if they have not yet been processed or shipped.
Once an order has been shipped, it is no longer eligible for cancellation.

Contact Information

For questions regarding returns or refunds, please contact us:

📧 Email: essentialpurchasesforyou@gmail.com
🌐 Website: essentialpurchasesforyou.com